Refunds & Returns Policy
Overview
Thank you for choosing True Blue Blazing. Because event tickets are for specific dates/times, refunds are handled under the rules below.
Refund Eligibility (Change of Mind / Unused Tickets)
- Refunds are available if you request them up to 30 days before the event start date.
- Refunds are not available for requests made within 30 days of the event, unless the event is cancelled or otherwise required by law.
Event Cancellations (Refunds Covered)
If the event is cancelled, you are eligible for a refund for your ticket(s).
Significant Event Changes
If the event is rescheduled or significantly changed, we will contact you with the options available, which may include a refund and/or other alternatives (depending on what the organiser provides).
How to Request a Refund
Email ticketing@trueblueblazing.com with:
- your order number
- event name
- event date
- your refund request
We may request additional verification to process your refund.
Refund Processing Time
Once approved, refunds will be processed to the original payment method and may take up to 7 days to complete.
Contact
For refunds or questions, contact: ticketing@trueblueblazing.com