Arnaud has spent 18 years in the Salesforce ecosystem, building extensive experience across consulting and in-house technology leadership roles. Throughout his career, he has specialised in solution architecture and product design, helping organisations design Salesforce solutions that are scalable, user-centred and aligned with business objectives. In his current role at the Australian Association of Social Workers (AASW), Arnaud leads the organisation's digital products and platforms, with Salesforce serving as the central source of truth across the technology landscape. He is passionate about creating connected digital ecosystems that enable better decision-making, improve user experiences and support organisational growth. Drawing on experience from both consulting and customer perspectives, Arnaud brings a pragmatic approach to digital transformation, balancing technical excellence with business needs to deliver sustainable, long-term value.