Director
Karan a Director at Deloitte Australia, obsessed with all things Salesforce, Enterprise Architecture and Business Technology Integration. He helps enterprises and government agencies turn messy customer experience challenges into slick Sales, Service, and Engagement solutions - working across Consumer, Public Sector, Automotive, Telco, Utilities, Real Estate, and Financial Services. He thrives at the business-tech crossroads, leading large Salesforce programs from strategy through implementation, mentoring architects, functional and technical consultants along the way. He also leads the National Salesforce Capability at Deloitte Australia.
What can solution architects learn from the world's most enduring strategy game? In this session, William and Karan will explore the striking similarities between high-level chess and solution architecture, highlighting the mindset, decision-making frameworks, and strategic thinking required to succeed in both disciplines. Drawing on lessons from competitive chess, they will demonstrate how skills such as anticipating change, evaluating trade-offs, managing complexity, and thinking several moves ahead can enhance architectural decision-making. The session will also examine how AI has transformed the landscape of chess and use these insights to consider the future impact of AI on the solution architect role. Attendees will leave with practical ideas for developing the skills and mindset needed to succeed in an increasingly AI-driven technology landscape.
